Accessibility

We strive to make all our shows at The Rockin' Chair accessible to everyone and we strive to make sure things keep improving. Our venue was built in the late 1900's, and not for a music venue, so there are challenges. Your feedback is always welcome and we'll do our best to be as flexible as possible to meet your needs. 

If you need a ticket for a companion or personal assistant, please just let us know when you book. We offer one companion ticket, free of charge, to provide support you need and additional assistance in the event of an emergency evacuation. 

So you know, proof of eligibility will be required. 

We accept the Access Card and going forward will be working with www.nimbusdisability.com, also let us know about any support or facilities you'll need when you visit. Because we are a small venue we have a limited number of accessibility tickets available with the area positioned on a platform with a clear view of the stage. Wheelchair spaces are available when you book, but they're limited on a first come, first served basis. Access is through the rear entrance, please note it's a cobbled road leading to this. 

We understand that you want to be with your friends, but due to space limitations, we may only be able to allow you and your companion into an accessible area and cannot always guarantee seated options. 

Most shows and events now use strobe lighting and smoke effects, but we'll make sure there are signs up to let you know and you can also ask when you arrive. If this is an issue, please do let one of our team know, before or during an event. 

Assistance dogs are welcome, just be sure to let us know when you book. We can discuss suitable locations where your dog can stay throughout the show. Alternatively, if you would like your dog to be looked after, we'll arrange for someone to meet you at the entrance and guide you in. Dogs will be looked after throughout the event in a quiet location with somewhere to lay, with a bowl of Water. 

*We recommend bringing hearing protection for your dog please. 

If you need assistance, let us know in advance and someone will meet you at the front doors of the venue, just ask a member of our front of house staff to show you the way. We'd recommend arriving about 15 minutes before doors open, just to make things easier. 

Please let any staff members know if you need assistance for our cloakroom facilities when you arrive and they can help you as our cloakroom is located in the main entrance. 

With any other access requirements, please let us know in advance and if you require a seat, our staff will assist. We do not have a lift, so if you are unable to use the stairs, please get in touch 

There is a disabled toilet near the main bar. Please ask at the bar if a key is required. 

Accessibility contact email - rockinchairaccessibility@gmail.com